Access the Donor Portal

Accessing the Donor Portal is quick and secure. Supporters start by visiting Food for the Poor’s Donor Portal login page, then enter the same email address they used for their donation and submit the form. If that email is linked to a past gift, they’ll receive a secure “magic link” email.

To access the Portal, click the “Manage My Donation” button in the email footer to go directly to your personal Donor Welcome Page. For your security, the link is active for only 24 hours, but you can request a new one at any time by repeating the steps above. The email will come from [email protected]—please add this address to your contacts or address book to ensure you receive all Donor Portal messages and updates.

After you click “Manage My Donation,” you’ll get access to the Donor Portal Welcome Page, where you can see a quick summary of your giving activity and access links to your donation history, receipts, and profile details.

For donors with a recurring giving plan, we'll email you if the credit card on file is expired or will expire soon. If a payment fails because your card is expired, you'll also see a "Credit card expired" alert highlighted in your Donation History list.

To update your card or change your payment method :

• Go to Donation History.
• Click the recurring donation that shows the expiration alert to open the plan details.
• In the Details section, find Payment method and click Edit.
• Enter your updated credit card information and save.
• You'll receive these notices at the email address connected to your recurring plan.

To cancel a recurring donation plan, open the plan you want to change and go to its Details page. Click Edit to access your options. From there, you can choose to cancel the plan or pause/skip one or more installments before confirming your selection.

After you complete the process, you'll see a confirmation message on screen, and we'll also send a confirmation email.